Reviews

Based on 69 reviews
91%
(63)
7%
(5)
0%
(0)
0%
(0)
1%
(1)
great
Harmony 11th birthday
Hi Emma, We received your review on the heart shape skin buffers this morning and wanted to reach out personally. We're very sorry that your daughter is not seeing the benefits that many of our other customers are and would love to assist with that. Is she using the full 2-3 pumps of cleanser? It's important that there is enough product on the buffer for it to work most effectively. Is she using the buffer to massage for about 30-60 seconds all around her face, paying particular attention to the t-zone where she is likely most congested? Is she cleansing twice a day? There are many other factors that may contribute to how quickly you'll see results, including her skin type but also any other products she might be using, including sunscreen. We noted she's been using the products for around two weeks and while this is a relatively short time to see huge improvements, particularly with blackheads which can be quite stubborn, you are still within your 30 day return policy window. Of course, we'd love to help you get the most out of your products but you are also very welcome to return them for a refund if you just don't feel they are the right fit. We look forward to hearing from you either way. Petite Skin Co.
Starter pack
Pore refining kit
Starter Kit
Beautiful products
Fantastic products
Beautiful products!
Thanks so much for your wonderful feedback Nikki! We are working very hard on alternative packaging options that work in with our existing products - we just know you're going to love them!
Amazing!
Hi Tanya! Thank you so much for your review and for your lovely comments! We're so pleased you can see results already! We're sorry to hear that you're having difficulty with the pump tube moisturiser. We chose this packaging for our moisturiser because it's easy to dispense the right amount (no wastage!) and so the product stays fresh inside. Hopefully you'll be able to persist with the tube, because once working well, it's a dream to use! It sounds like you might just need to gently press the air out of the tube, which can be done by gently squeezing while pumping. Once the air is out, the pressure should push the product up and out the nozzle. You'll notice the tube will start to compress like a tube of toothpaste. Try not to unscrew the nozzle if you can, that lets the air back in the tube and you'll have to repeat the process again. If you look under the 'tips' highlight on instagram, you can see a little demo video that we made. Please let us know how you go and of course, reach out if you have any issues!
Love it!
Excellent tween product
We look forward to hearing what she thinks Jo! Such a lovely gift.
Amazing
Starter kit and scrunchie
Perfect for my almost tween
Hi Alex! Thank you so much for your lovely comments and we're so glad to hear that your daughter is achieving such amazing results. We're sorry to hear that you're having difficulty with the pump tube moisturiser. We chose this packaging for our moisturiser because it's easy to dispense the right amount (no wastage!) and so the product stays fresh inside. With little pots, bacteria could grow, particularly as our products are natural. Hopefully you'll be able to persist with the tube, because once working well, it's a dream to use! It sounds like you might just need to gently press the air out of the tube, which can be done by gently squeezing while pumping. Once the air is out, the pressure should push the product up and out the nozzle. You'll notice the tube will start to compress like a tube of toothpaste. Try not to unscrew the nozzle if you can, that lets the air back in the tube and you'll have to repeat the process again. If you look under the 'tips' highlight on instagram, you can see a little demo video that we made. Please let us know how you go and of course, reach out if you have any issues!
Beautiful products for young skin
Excellent Product
Hi Gillian, Thanks so much for your wonderful review and we're sorry to hear that your daughter is experiencing a stinging sensation and redness. This isn't common with our product so we think perhaps she might have a little bit of broken skin? It's best to avoid any broken or irritated skin, let it heal for a few days and then try starting her routine again. If you continue to have any issues or irritation, please let us know and we're happy to offer a full refund x
Perfect!
Petite skin co starter kit
B
Pore Refining Kit
B.S.
Pore refining kit